Tuesday, October 9, 2018

News fm the Shop - Open House Reminder

Change is afoot at Instant Imprints - Louisville.

After 14yrs.... Linda is ready to retire, so she has sold the business.

The new owners are Candice and Mike Williams. 

It is Candice who will become the new face of the business. Rest assured that she is committed to continuing the great customer service that has always set Instant Imprints - Louisville apart from the competition.

Linda will be around for another few weeks, providing training and support to the new owners.... so, if you are in, you will have the chance to say goodbye and hello.

But just to make sure that everyone has that chance.... we are having an official "Goodbye & Hello Open House" on Friday, October 19th from 2-6pm. 

We would love it if you came to celebrate with us then!

Tuesday, September 25, 2018

News fm The Shop - Change is Afoot

Change is afoot at Instant Imprints - Louisville.

After 14yrs.... Linda is ready to retire, so she has sold the business.

The new owners are Candice and Mike Williams. 

It is Candice who will become the new face of the business. Rest assured that she is committed to continuing the great customer service that has always set Instant Imprints - Louisville apart from the competition.

Linda will be around for another few weeks, providing training and support to the new owners.... so, if you are in, you will have the chance to say goodbye and hello.

But just to make sure that everyone has that chance.... we are having an official "Goodbye & Hello Open House" on Friday, October 19th from 2-6pm. 

We would love it if you came to celebrate with us then!

Wednesday, September 19, 2018

News from the Shop - We're Hiring - Embroiderer

We are looking to add a person to our team
In the past, when we have needed an employee, those of you who follow our Blog have been a tremendous help in finding interested candidates. 
We can be a little bit flexible about both the number of days and the hours per day. As long as we can come to an agreement that lets us meet the commitments we make to our customers.
The responsibilities of the this position are.... embroidery production.
We would love to have someone with past experience. But this is a job that we can teach to the right person. 
The right person will be an individual with 
·      A "can do" attitude.Someone who is willing to find good solutions to the challenges that plague a business every day. 
·      An attention to detail and quality.The ability to manage a job from start to finish. 
·      And most of all, someone who likes people and wants to provide above average service to our customers. 
We have been in business for 14 years and have never missed a deadline, in an industry where missed deadlines is common. We are fiercely proud of that and need every team member to support that. 
If you know someone who would be excited about being part of our team, we would love to talk to them. 
Give a us call at (303­-664­-1633) and ask for Candice or Linda, to set up an introduction or an interview.

Wednesday, September 12, 2018

Our Customers - Pocket Outdoor Media

Sometimes our relationship with a customer transcends the company.

Such was the case with Rob Wood.... who for a very long time did business with us on behalf of AIM Media.

Rob moved to another opportunity and took us with him.... as we now provide lots and lots of embroidery for Pocket Outdoor Media.

Here is a little about them and how they do business.... as always there is much more to know by visiting their website at https://www.pocketoutdoormedia.com


In an era of dramatic and constant change in the media business, we believe there is still a strong interest in and need for an independent and objective voice in sports journalism.  Declining print circulation, tightening economic pressures, increasing influence by advertisers over editorial content and direction,  and shorter attention spans have all contributed to a challenging environment for traditional media.  While we are well aware of and attentive to these broader industry challenges and societal trends, we still believe that, ultimately, as in all other industries, “the customer is king.”  We believe that by delivering our readers the best and most objective editorial content, we will see long-term success in whatever forms media eventually takes.  As the parent company for a number of historically leading media brands in various endurance sports, it is our daily objective to understand our reader’s interests and needs, and provide the sort of changing content, format and service that they expect.
Our business philosophy is to build a robust and successful enterprise by adhering to the principles listed below:
Customers: Success is found through knowing and understanding your customers, and seeking to always deliver more than they ask for.
EmployeesGive employees the support, tools and knowledge to do their job, and success will follow, both for them and the business.
Focus: Identify your competitive advantages, focus on what you do best and try to do it better than anyone else.
Change: Change is constant, and all employees must anticipate and embrace change – with a sense of curiosity, appetite for adventure, and a willingness to continually adapt.
Integrity: Honesty, transparency and integrity with customers, vendors, advertising, employees and all other stakeholders is a critical prerequisite for long-term business success.
Passion and Balance: Only by developing a passion for both your personal and business activities, can you achieve a satisfying and balanced life.
By trying to remember and pay close attention to these fundamental tenets every day, we aim to (1) provide independent, compelling and provocative content to all of our readers while (2) managing a successful and financially sustainable business.
Felix Magowan
Greg Thomas
Steve Maxwell

Wednesday, August 15, 2018

Ideas to Grow - 3 Hiring Questions from Jeff Bezos

From time to time pretty much every business owner has the need to hire. 

Here are Jeff Bezos' thoughts on hiring.... ideas that have stood him in good stead for more than 15yrs.

3 Questions Amazon CEO Jeff Bezos Asks Before Hiring Anyone

By |  – Tue, Aug 26, 2014 9:00 AM EDT
His hiring strategy helped to build the company from tiny startup to e-commerce titan.
This story first appeared on The Muse, a web destination with exciting job opportunities and expert career advice.
Amazon has forever changed the way people shop online, but it wasn't always the juggernaut that it is today. In fact, once upon a time it was just a tiny startup with a big vision. So, how did it end up as the giant online retailer that it is now?
It's hard to say, but one thing founder Jeff Bezos was very intentional about was how he hired for the company. In fact, in his 1998 letter to shareholders, just four years after Amazon was founded, Bezos wrote, "It would be impossible to produce results in an environment as dynamic as the Internet without extraordinary people… Setting the bar high in our approach to hiring has been, and will continue to be, the single most important element of Amazon.com's success."
Since then, Bezos has charged his hiring managers to hire based on three critical measures. And if you were to ask him, it's these questions that have made all the difference.
1. Will you admire this person?
Bezos' first benchmark was about admiration. He wanted hiring managers to admire the people they were bringing on to their teams, not just the other way around. Bezos extrapolated that admiration meant that this was a person who could be an example to other and who others could learn from. From this criterion alone, the standard for hiring is kept sky high.
2. Will this person raise the average level of effectiveness of the group they're entering?
The goal for new hires, according to Bezos, is to elevate the company. Rather than having apathy grow as the company grew, he envisioned that each new hire would fight instead of contribute to entropy. Or, in his own words, "The bar has to continuously go up. I ask people to visualize the company five years from now. At that point, each of us should look around and say, 'The standards are so high now--boy, I'm glad I got in when I did!'"
3. Along what dimensions might this person be a superstar?
The last (and quirkiest) thing Bezos seeks from new hires is a distinctive skill or interest to contribute to the company's culture and help cultivate a fun and interesting workplace. And it doesn't have to be related to the job--he gives the example of one employee who is a National Spelling Bee champion. While there's a lot to be said for being well-rounded, it's the pointy ones that Bezos wants.
It's been over 15 years since Bezos wrote about these hiring goals, but given Amazon's success, his advice is certainly worth considering. So, if you're interested in growing your team, first get a grip on your company culture and embed it into your hiring process. Then it's ultimately about finding a way to keep hiring standards high in whatever way resonates with your hiring managers. While you may not want to adopt Amazon's entire hiring philosophy, it's certainly worth picking up a trick or two from Bezos. If Amazon's success is any indication, he clearly knows what he's doing.

Tuesday, August 7, 2018

Our Customers - The Popenhagen Family

Usually, in this post, we talk about the companies that we do business with.... but they are not the only customers that we serve.

Here is the Popenhagen Family at their recent gathering to celebrate Dad's birthday.... sporting the t-shirts that we made them for the occasion.

That's Dad right there in the middle of the picture.

Mark was our customer and here are his comments about his interaction with us.

Things finally calmed down enough for me to send you a thank you.

Your team is awesome. The shirts you printed were perfect and added to an already great day. It wouldn't have been the same without them! I definitely will recommend you to anyone who needs custom printing in any way! Thanks again.

Feel free to use that quote anywhere. Thanks again. You're truly heroes!

It's always a good day when you get this kind of reaction from your customers.